When printing blank or completed award forms, membership cards or certification (sanction) forms, the software generates the forms as a PDF file, which is then displayed by Adobe Reader (or Adobe Acrobat if you have the non-free edition of Adobe Acrobat).
Files with the PDF extension are normally associated with the Adobe Reader program so that when you double-click on a PDF document on your computer, it should open that document in the Adobe Reader software. Occasionally, the association between the extension and application are either removed or changed to a different program, either by virus, spyware or other applications or user intervention
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