Nothing happens when attempting to print National Awards

Attempting to print USBC, CTF or TNBA  Award Forms, nothing happens or you may see Generating Report flash on the screen, but the report is not displayed.

When printing blank or completed award forms, membership cards or certification (sanction) forms, BTM-2013 generates the forms as a PDF file, which is then displayed by Adobe Reader (or Adobe Acrobat if you have the non-free edition of Adobe Acrobat).

Files with the PDF extension are normally associated with the Adobe Reader program so that when you double-click on a PDF document on your computer, it should open that document in the Adobe Reader software. Occasionally, the association between the extension and application are either removed or changed to a different program, either by virus, spyware or other applications or user intervention

 

Step 1

Windows Vista or Windows 7 Installations

 

1.Ensure Adobe Reader 8.2 or above is installed.

2.Click the Windows Start button

3.Click Computer.

4.Double-click Local Hard Disk Drive - Local Disk (C:)

5.Double-click the Program Files folder.
Note: for 64 bit Edition, double click Program Files(x86)

6.Double-click the BLS2012 folder.

7.Double-click the Manual folder.

8.Right click on the file called Manual and select Open With.

9.Select Adobe Reader from the Recommended Programs or Other Programs. If Adobe Reader is not listed, click the Browse button to locate the program, or Cancel this process and re-install Adobe Reader.

10.Ensure the Always use the selected program to open this kind of file box is checked, then click OK.

11.The BTM-2013 Product Manual should open in the Adobe Reader program.  You may have to acknowledge some dialog screens from the Adobe Reader program.

As an alternative, to manually associate the PDF file extension with the Adobe Reader program try the following:

1.Click the Vista Windows button

2.Select Control Panel

3.Click Programs.

4.Click Default Programs.

5.Click Associate a file type or protocol with a program.

6.Under the Name column, find and select the PDF extension.

7.Click Change program.

8.Select Adobe Reader from the Recommended Programs or Other Programs. If Adobe Reader is not listed, click the Browse button to locate the program, or Cancel this process and re-install Adobe Reader.

9.Ensure the Always use the selected program to open this kind of file box is checked, then click OK.

Adobe Acrobat Reader should now be associated with PDF documents and the awards, certification and membership cards should work.  If not, you may want to re-install Adobe Reader by downloading the current version from Adobe's Web site.  After installing Adobe Reader, it is also suggested that you open Adobe Reader from the Windows Start Menu to ensure there are no additional setup/configuration steps that need to be performed.

If you have any further questions or difficulties regarding associating PDF documents with Adobe Reader, visit Adobe.com

 

Windows 2000, XP or 2003 Installations

 

1.Ensure Adobe Reader 8.2 or above is installed.

2.Open My Computer.

3.Double-click Local Hard Disk Drive - Local Disk (C:)

4.Double-click the Program Files folder.

5.Double-click the BLS2012 folder.

6.Double-click the Manual folder.

7.Right click on the file called Manual and select Open With.

8.If Adobe Reader is listed, select that option and skip to Step 12, otherwise select Choose Program

9.Select Adobe Reader from the Recommended Programs or Other Programs. If Adobe Reader is not listed, click the Browse button to locate the program, or Cancel this process and re-install Adobe Reader.

10.Ensure the Always use the selected program to open this kind of file box is checked, then click OK.

11.The BTM-2013 Product Manual should open in the Adobe Reader program.  You may have to acknowledge some dialog screens from the Adobe Reader program.

As an alternative, to manually associate the PDF file extension with the Adobe Reader program try the following:

1.Double-click on My Computer on the desktop (or from the Start Menu)

2.Select Tools, then Folder Options

3.Select the File Types tab

4.Find and select the PDF extension

5.Under "Details for 'PDF' extension will display the application being used with this extension. It should reed Adobe Reader (or Adobe Acrobat).

6.Click Change

7.Select Adobe Reader and make sure "Always use the selected program" is checked. You may need to browse for the application if it is not displayed in the list.

8.Click OK.

Adobe Acrobat Reader should now be associated with PDF documents and the awards, certification and membership cards should work.  If not, you may want to re-install Adobe Reader by downloading the current version from Adobe's Web site.  After installing Adobe Reader, it is also suggested that you open Adobe Reader from the Windows Start Menu to ensure there are no additional setup/configuration steps that need to be performed.

If you have any further questions or difficulties regarding associating PDF documents with Adobe Reader, visit Adobe.com

Add Feedback