Installation program doesn't start or crashes after inserting CD

When the installation CD-ROM is inserted, the device reads the CD and the Windows will launch the autoplay program. The installation program is simply a helper and is not required for installation of individual programs.

Troubleshooting tips:

1.Make sure autoplay is enabled for your CD-ROM device. Check your Windows guide for details.

2.Open 'My Computer' (Windows Vista identifies this as just 'Computer'). Open the CD ROM drive with the CD from CDE Software. Double-Click on the Setup.EXE in the root folder of the CD-ROM.

3.Manually install the program: Open 'My Computer' (Windows Vista identifies this as just 'Computer'). Open the CD ROM drive with the CD from CDE Software, double-click the BTM5 folder then double-click the BTM5INSTALLER.EXE file.

4. Bypass using the CD by going to our web site and downloading the program from our Downloads page.

 

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