Do you want to allow this app to update software on your device message

When starting BLS, a message "Do you want to allow this app to update software on your device message" appears with the only option available as being close. BLS-2017 will not launch.
 
We have seen some corner case situations where BLS-2017 was installed and an update was detected as being available. After downloading and installing the update, the prior version of BLS-2017 still is there and was not updated to the latest update.
 
To resolve the situation, the following steps can be taken:
 
  1. Try doing a repair.
    1. Go to the Windows Control Panel
    2. Select Programs > Uninstall a Program
    3. Locate BLS-2017 in the list of program installed and select it.
    4. Click Repair and follow the prompts
    5. Start BLS-2017 and see if the version is now the latest version
  2. If the first method doesn't work, then try doing an uninstall and reinstall
    1. Go to the Windows Control Panel
    2. Select Programs > Uninstall a Program
    3. Locate BLS-2017 in the list of program installed and select it.
    4. Click Change and select Uninstall
    5. Leave all the options checked to save your league data, program registration, program settings
    6. Follow the prompts to uninstall BLS-2017
    7. After the program has uninstalled, download and run the BLS-2017 installer from our website
    8. Start BLS-2017 and see if the version is now the latest version.
  3. If the first and second methods do not work, then do the following
    1. Go to the Windows Control Panel
    2. Select Programs > Uninstall a Program
    3. Locate BLS-2017 in the list of program installed and select it.
    4. Click Change and select Uninstall
    5. Leave all the options checked to save your league data, program registration, program settings
    6. Follow the prompts to uninstall BLS-2017
    7. After the program has uninstalled, open Windows Explorer and open your C:\ Drive
    8. Locate the Program Files (x86) folder if you are running a 64 bit version of Windows  If you are running a 32 bit version of Windows, this folder will be called Program Files.
    9. Locate the BLS2017 folder.  If it is still there, delete it and its contents
    10. Download and run the BLS-2017 installer from our website
    11. Start BLS-2017 and see if the version is now the latest version.

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