Major Problem! CloseImportFile

Problem reported by Connie K Moore - 8/10/2025 at 9:38 AM

Resolved

Different error message. Cannot seem to begin a new thread

I have BLS 2025 vers 37.06.01. I started my new season. I updated the Certification Number and clicked the 'Print Form' button and received the following messages:

1 Major Problem! CloseImportFile: A buffer based proxy cannot re-opened! This call is not meaningful.

2 Major Problem! OpenImportBuffer: Error reading file!

3 Range check error.

Prior to this version, I was not getting this error. I know because I started another League earlier this week.

Any ideas.

Connie

4 Replies

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HomesteadLRS Replied

8/7/2025 at 2:07 PM

The performance of 37.05.16 is good. I'm not experiencing any of the sluggishness in my original post however... when I go to print my local association awards form, I get a "CloseImportFile: A buffer based proxy cannot re-opened! This call is not meaningful!" error (see attached image) and it fails to generate the PDF file.

Thanks,

Mark Yoshinaka

Homestead Bowl LRS

Lance Rasmussen [CDE Staff] Replied

8/11/2025 at 8:26 AM

Employee Post

Try 37.06.02 update posted over the weekend to see if resolves the ImportBuffer issue.

Connie - When you are at the main community page and not in a thread, like this, you will see option to create a post, assuming you have created a login to the help community.

CDE Software Team Sales and Support Support Hours: Monday–Friday, 10:00 AM – 4:00 PM Pacific Support Tickets: https://support.cdesoftware.com Before reporting an issue, please make sure you’re running the latest version of the software being used. Many issues are fixed in recent updates.

Connie K Moore Replied

8/11/2025 at 8:29 AM

Thank you for correcting the ImportBuffer error on the latest release.

Lance - I was in the main community page and not in a thread when I attempted to begin

a new thread. And, yes, I am a member on the help community, just don't post often.

Connie

Lance Rasmussen [CDE Staff] Replied

8/11/2025 at 10:28 AM

Employee Post Marked As Resolution

Thanks Connie. No idea why, from the main screen, you couldn't do Create a new thread. We've seen other new threads. We will investigate to see if something changed from the system.

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