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Can't Backup from LeagueSecretary
Question asked by Ann Cummins - April 27, 2014 at 12:46 PM
Answered
Bls 2014 Pro
26.05.05
Win XP
SP 3
Mozilla Firefox
 
 
I had to reload windows on my computer.  Now I can't seem to get  a back up of the league files and yes I know where I saved them or rather where they were supposed to go, but didn't..
Even tried using IE still didn't work.
 
Any ideas?
 
Thanks
 
I am confused by your statement. Are you looking for a backup from leaguesecretary.com, or from somewhere that you backed up your league at?

Of you are looking for leaguesecretary.com backup from their website, you go to their website, log in, find your league, then follow their prompts to download the league. After you download the league file, you can restore it into the program.

If you are looking to back it up from a source that you saved it to, and cannot find it, then you have another option. Ask the bowling center to backup their copy to a flash drive of yours, then restore it into your program.

Beyond that, you will need to have a technician look at your computer and they may possibly be able to find the .zip files for you to restore to your new computer. Unknown User April 28, 2014 at 4:08 PM
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4 Replies

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0
Kerry Federer [Team CDE] Replied
April 27, 2014 at 4:55 PM
Were you able to download the file from Leaguesecretary? it will usually put the file in a downloads folder. If you can't find it, when you downloaded the file, it named the zip file your league id.zip. Search for that and find the file. You will need find that file from BLS and restore it.
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Ann Cummins Replied
April 27, 2014 at 5:58 PM
Kerry, Yes I know that. 
 
I have done this many times and had no trouble.
 
I have searched for the file name, number, etc and it isn't there.  It acts like it never downloaded.
0
Ann Cummins Replied
April 28, 2014 at 8:03 AM
Sent Scott an email and told him I couldn't backup leagues.  Got an answer today and said it was fixed.
0
Employee Replied
May 5, 2014 at 4:06 PM
Employee Post
Try contacting Scott at LS.com. He may have some advice for you.
 
Also, check to see where your downloads are going to, on your computer. They may not be going into the location that you had them going to, in the past.

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