Years ago, we did not offer a temporary code option. So when an item was purchased, you were required to wait 1-2 business days to receive your registration to unlock the product. Unfortunately, some of our customers order and want to be able to use the program fully right away, especially when ordering outside of our business hours and on the weekend. This led us to create the temporary registration system.
We validate each order when received to verify customer changes as well as eligibility for upgrade pricing. The time to process orders and verify the eligibility sometimes takes 1-2 business days depending on the order volume.
Use of the temporary registration is not required, so if you happen to be in a position where you can wait the 1-2 business days for your permanent code, simply skip this step and wait for your permanent registration.
In the future, should you prefer not to deal with a temporary registration, simply place your order via phone with our sales staff at 800-767-8927. They can verify your customer record, make any needed changes, such as email or address, and your eligibility for upgrade pricing, then take your order.