Access to the scoring system required error message

Why does my software say, "Access to the scoring system required"?

If you see this message, here are the most common reasons:

Your front desk location isn't set up correctly. In the settings, there's a screen called "Automatic Scoring Setup." The front desk location listed there needs to match how your center is actually set up.
The front desk computer is off or can't be reached. The computer listed in your settings might be turned off, or your computer can't connect to it over the network.
Your serial number was used on more than one computer. Each computer needs its own serial number. If you used the same one twice, it won't work.
Your computer isn't connected to the scoring system. This software only works fully when your computer is hooked up to the scoring system.

Since there are many different ways these systems can be set up, the easiest fix is to call our support team. They can walk you through it step by step.

📞 Call our Autoscore Support Team: 206.937.5744

Article ID: 4012, Created: 5/8/2026 at 9:31 AM, Modified: Today at 9:27 AM

Access to the scoring system required error message

Was this article helpful?