Access denied error when working with a league

Products > BLS > BLS-2025 > Leagues
Sometimes, when opening or working with a specific league file in BLS, you might notice some issues, especially when the program is reading or writing files. These problems are usually temporary.
Things like antivirus, malware protection, security software, or automated backup tools can sometimes interfere with how BLS and other software work together. To help fix this, CDE Software recommends trying the following steps:
  1. Add BLS to the exclusion list of your antivirus software. This will prevent it from being scanned or monitored. Check your antivirus instructions on how to do this, as CDE Software can't assist with that part.
  2. Add the folder C:\Users\Public\Documents\BLS2025 (and all its subfolders) to the exclusion list for file scanning and processing in your antivirus or security software.
  3. If necessary, temporarily turn off your antivirus, malware, or backup tool while using BLS to avoid any conflicts.
These steps should help prevent those issues from occurring when using BLS.
Article ID: 3576, , Modified: 9/6/2024 at 10:42 AM

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