I get a network error downloading the update

Firewall Configuration for TBRAC-2024

If TBRAC-2024 is having trouble accessing the internet, possibly due to your network's firewall blocking it, you can take the following steps to resolve the issue:

1. Add TBRAC-2024 to the Allowed Programs List

Many firewalls allow you to specify which programs can access the internet. Adding TBRAC-2024 to this list can help ensure it isn't being blocked:

  • Windows Firewall:
    1. Open Control Panel (you can search for it in the Start menu).
    2. Click on System and Security, then select Windows Defender Firewall.
    3. On the left, click on Allow an app or feature through Windows Defender Firewall.
    4. Click on Change settings (you might need administrative privileges to do this).
    5. Scroll through the list to find TBRAC-2024, or click on Allow another app to add it if it's not listed.
    6. Check both the Private and Public boxes next to TBRAC-2024 to allow it access through the firewall on all networks.
    7. Click OK to save your settings.

2. Disable Network Firewall Software

If you're not sure how to add a program to the allowed list, or if adding TBRAC-2024 doesn't resolve the issue, you might consider temporarily disabling your firewall to check if it's indeed the cause:

  • Disable Windows Firewall:
    1. Go to Control Panel > System and Security > Windows Defender Firewall.
    2. On the left, click on Turn Windows Defender Firewall on or off.
    3. Select Turn off Windows Defender Firewall (not recommended) for both private and public network settings.
    4. Click OK to apply the changes.
  • Third-Party Firewall:

    Open the third-party firewall software. This process varies depending on the software you're using. Generally, there's an option to disable the firewall temporarily within the application's main dashboard or settings menu.

3. Attempt to Download and Install Again

After adjusting your firewall settings, try to download and install TBRAC-2024 again to see if the issue has been resolved.

Important Considerations

  • Security Risks: Disabling your firewall can expose your computer to security risks. If you choose to disable your firewall, be sure to enable it again as soon as you're done testing or installing.
  • Permanent Changes: Instead of turning off the firewall permanently, it's better to allow specific programs like TBRAC-2024 through the firewall as needed.
  • Consult IT Support: If these steps are part of a corporate or organizational network and you're not sure about making these changes, consult your IT department for assistance.