Error 1500. Another installation is in progress. You must complete that installation before continuing this one.

Products > TBrac > TBRAC-2018 > Installation
When attempting to install a CDE Software program, you see the following error: Error 1500. Another installation is in progress. You must complete that installation before continuing this one.
 

Symptoms

Attempting to install any CDE Software product, Windows gives: Error 1500. Another installation is in progress. You must complete that installation before continuing this one.
 

Cause

There can be two causes for this issue:
  1. Multiple instances of MSIEXEC.EXE are running Installation routines for programs can call multiple copies of MSIEXEC.EXE, but only one program can call MSIEXEC.EXE at a time. If program "A" has called MSIEXEC.EXE, program "B" may not use the MSI installer until program "A" has released its lock.
  2. Registry key that indicate an installation is in progress wasn't properly removed by MSIEXEC.EXE When a program calls the MSI installer, MSI adds a flag to the registry to indicate it is currently running. Any subsequent MSI installer processes check for this flag, and, if present, exit with error 1500, as it believes there's another installer currently running. If MSIEXEC.EXE isn't currently running, it indicates that this key was left behind by the previous installation.

Resolution

To resolve this issue, try these steps:
  1. Reboot the affected machine and try installation again.
  2. Download and run Msizap.exe from Microsoft. This program can be found here at - http://msdn.microsoft.com/en-us/library/aa370523.aspx
 
 
Article ID: 1406, , Modified: 5/3/2019 at 12:17 PM

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