How do I contact CDE Software by phone?

To reach CDE Software by phone, use the following phone numbers depending on the specific need:
 

Support

If you have a technical support question and you have the Standard or Professional edition of our programs - Call 206-937-8927. If you receive a busy signal, our staff are working with other customers, so please try again later or use our Live Chats.
If you have a technical support question and you have the A/S edition of our programs - Call 206-937-5744. This number is reserved for customers that have purchased the A/S edition of the software that integrates with the electronic scoring systems at the bowling center. It is not available for customers with Standard or Professional editions.
 

Sales

If you wish to purchase our programs, please call 800-767-8927 or 206-937-8069. The 800# is only for placing orders. Technical support is not available at this number, nor can we transfer you to the support department.

 

Order Questions / License Transfers

If you have a non-technical support related question about your order or a license transfer question, please call 206-937-8069.

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It's an act of congress to try and get questions answered by a live person. Can never get through! I've tried 4 times to submit a question for Live Chat and not one time has anyone helped.
Sheila R Daugherty (April 18 at 1:51 PM)
This is a direct copy from your area of Support - If you receive a busy signal, our staff are working with other customers, so please try again later or use our Live Chats.
Please EXPLAIN just how you get to Live Chats. There is NO link anywhere for a Live Chat. LIve Chat means that I can connect and communicate directly with a support member. If you don't have someone for Live Chat then WHY do you have this in your support section???

Lawrence Anderson (April 20 at 2:02 PM)
Live chat always disconnected... been since 1pm... 45 minutes of disconnects...

Ron Rood Jr (April 30 at 10:47 AM)
what time does the live chat start

Darlene Powell (Today at 9:46 AM)
Customer service is not friendly... it is REALLY hard to reach... been trying for an hour... I keep on disconnecting with live chat... trying to call 4 times and disconnects... I have tournament coming up this weekend. thats why it is very important to make all customer service lines open. Disappointed user...
Ron Rood Jr (April 30 at 10:46 AM)

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