If a center has
QubicaAMF Conqueror or Conqueror installed and the keyboards no longer function
at the bowler consoles for certain leagues, the preferences for the league in
Conqueror Pro or QubicaAMF Conqueror may have been changed to disable the
keyboard.
To correct this
behavior, re-enable the option in the league setup in Conqueror or Conqueror
Pro.
While
the steps may vary within your Conqueror software, the following should enable
the keyboards.
1. From
the Conqueror Front Desk, select the league and click Setup.
2. Select the Technical tab
and choose Options.
3. Make sure that the
Enable the Keyboard option is checked.
If this option is
checked, then verify that the league has no more than 400 bowlers in it (including
subs).
You will need to permanently delete any unused VACANTs and any bowlers that have no scores entered.
To do this, see Removing Bowlers in the Knowledge Base.
While
the CDE Software products have the options to enable or disable the keyboard in
the Automatic Scoring Export screens, this scoring system ignores those
features and require they be set from within the Conqueror front desk.
If
you are still having difficulties with these options or if you have any
questions, please call your QubicaAMF Support Team.