What is the exact version of BLS installed? It's in the format of XX.YY.ZZ.
What is the exact version of MBD installed? It's in the format of XX.YY.ZZ.
Have you installed the most recent updates for the programs? Check our website's downloads page to verify. If not, do you have the same problem after the most current updates have been installed?
CDE Software Staff
Remember to always make sure you've downloaded and installed the most current update to see if issues experienced have been corrected.