I am experiencing the same problem Ms. Cook is. And I figure it's something I've set up wrong, though I know not what that is.
The specifics of this instance: The male bowler has an average of 136 and bowls a 233. He bowled that game after bowling 36 games in the league. He should be eligible for local association awards of "75 Pins Over Average" and 225 award.
I am using BLS-2016 Version 28.06.07 on a Windows 7 platform.
Under Setup -> Rules -> Special Options The Local Assoc. Awards toggle is set to "Yes"
Under the Certify -> Bowler Membership This bowler (as are all the other bowlers) have the "Bowler is Certified" toggle on because I am not using BLS for the financial aspect of member certification. This is a traveling league and all bowlers have paid through their other leagues.
Under Leagues -> Awards -> Local and Center The Local Awards tab has this description of the 225 Award: Assoc Required: USBC/Type of Award: Game/Frequency: Once per Season/"Award applies to" has check marks in all four boxes/Award Based On: Score between a range/Applies to: Any eligible score/USBC Assoc has both BA and WBA boxes checked/Score must be at least 225 and no more than 249/Must bowl at least 12 games (use book avg if less is also checked/Avg must be between 0 and 175
For the "75 Pins over Avg", the basic data is the same, and the Pins over average at least 75 and no more than 99.
So as far as I can tell, the bowler is certified, the program is looking for local awards, and the awards are set properly. yet this individual is not showing up as an award winner.
Let me also add two other points: 1) NO ONE is earning any local association awards! I know that is likely to be very relevant to my issue, so I throw that out as a clue to the investigation. But whatever I need to do to show this specific bowler has earned an award, the others will also show up. 2) My wife is a Secretary/Treasurer of another league and also uses BLS. Her local association awards ARE showing up. My review of her league shows no change in the awards setup, though she does have to deal with certifying members.
Hopefully, this detailed information will be enough to discover the problem and set me on the right track. Thanks for your attention to this.