You don't say it, but I will presume that this is a match point league.
Check your Rules setup: Setup > Rules and then click on the "Absent Players" tab.
There is a section "Individual Match Points for Absentee" and the first question asks "When Opposing an Absent Player (or Vacant):" there are four choices below that and I'm willing to bet that you have that set to "No points are awarded....They are 'Un-Earned' points." You will have to choose one of the others as appropriate.
I will presume, however, the third question "Match points awarded when Absent score vs. Absent, Vacancy, or Dummy score" is set to "split the points between players". That is what your rule's intent is.
Always check, download, and install the most recent update of your software to ensure that issues may have been corrected.