How does a new person take over the secretary duties

If you are taking over a league that was managed by someone else or are a secretary that is transferring the duties to a new secretary, follow the below steps:

  1. Transfer the license to the new person by completing and return the signed license transfer form. Once completed and returned to CDE Software, the new secretary will receive a new registration and the old registration will be voided. 
  2. The prior secretary will back up the league(s) to a USB Flash drive. From within the league, go to UTILITIES > BACKUP LEAGUE and save the backup on a USB Flash Drive.  Repeat for each league being transferred.
  3. The prior secretary will give the new secretary the league backup(s) along with any manuals or materials relating to the software.
  4. The prior secretary will uninstall the software along with prior versions of the software, if installed.
  5. The new secretary will install the software and unlock the software using the NEW registration received after the license transfer has completed.  The prior secretary must not give the new secretary the program registration.
  6. The new secretary will restore the backup for the league(s) by starting the program and going to UTILITIES > RESTORE LEAGUE.  Repeat for each league.

 

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I have recently taken over secretary duties for my league. The previous secretary is moving out of state. She (Shirley Campbell) FAXed in the CDE Software License Transfer Form - Standard and Pro edition products only. However the new secretary (Sharon Underwood) has not received any communication with a new registration number as was indicated that she would. The new secretary downloaded the BLS Software using the old secretary's registration number but has been unable to load the league information from the thumb drive given to her by the old secretary. I need help!
Sharon Underwood (September 9, 2016 at 11:03 AM)
The Registration Key for Shirley Campbell is PFRZ9L-F3SA61-7Y8XWG-Y7GPFO-92Z4LA-E5G14. I need this registration switched to Sharon Underwood. All fees have been paid and upgrade fees paid.
Sharon Underwood (September 9, 2016 at 11:16 AM)
How soon can I expect a reply?
Sharon Underwood (September 9, 2016 at 11:19 AM)

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