BTM-2013 allows a phone number mask to specify the format of a phone number. If the phone number is not displayed correctly, use the following procedure to modify the settings:
1.Go to Program Setup/Configuration > Preferences and Program Setup
2.Click on the International Date Time Phone tab.
3.From the Local Telephone Format, select a mask that applies to your format. ("999\-999\-9999;0;_" is the most commonly used - in the USA).
4.If you do not see a format that works for you then design your own. Use the number 9 to indicate where a number goes, and for any non numeric character in the format such as parentheses or hyphens, put a backslash in front of it.