Printing awards, sanctions or membership cards brings up Word or another program, not Adobe Acrobat Reader

Attempting to print USBC, CTF or TNBA  Award Forms, nothing happens or you may see Generating Report flash on the screen, but the report is not displayed or a program, such as Microsoft Word brings up the report and it looks like giberish.
 

When printing blank or completed award forms, membership cards or certification (sanction) forms, the software generates the forms as a PDF file, which is then displayed by Adobe Reader (or Adobe Acrobat if you have the non-free edition of Adobe Acrobat).

Files with the PDF extension are normally associated with the Adobe Reader program so that when you double-click on a PDF document on your computer, it should open that document in the Adobe Reader software. Occasionally, the association between the extension and application are either removed or changed to a different program, either by virus, spyware or other applications or user intervention

Windows 10

  1. Download and install Adobe Acrobat DC from http://www.adobe.com.
  2. Launch Acrobat DC after it has been installed.  It should display a prompt to make Adobe Acrobat your default PDF application. Click Yes.
  3. Click Continue for the prompt to Set Acrobat as default.
  4. Choose Adobe Acrobat DC in the Programs list.  Click Set this program as default, and then click OK.
 

Windows 8.1

  1. Download and install Adobe Acrobat DC from http://www.adobe.com.  If it is already installed, uninstall, then reinstall it.
  2. Launch Acrobat DC after it has been installed.  It should display a prompt to make Adobe Acrobat your default PDF application. Click Yes.
  3. Click Continue for the prompt to Set Acrobat as default.
  4. Choose Adobe Acrobat DC in the Programs list.  Click Set this program as default, and then click OK.
 

Windows 7

  1. Download and install Adobe Acrobat DC from http://www.adobe.com.  If it is already installed, uninstall, then reinstall it.
  2. Launch Acrobat DC after it has been installed.  It should display a prompt to make Adobe Acrobat your default PDF application. Click Yes.
  3. Click Continue for the prompt to Set Acrobat as default.
  4. Choose Adobe Acrobat DC in the Programs list.  Click Set this program as default, and then click OK.
 
 

Windows Server 2012

  1. Download and install Adobe Acrobat DC from http://www.adobe.com.
  2. Launch Acrobat DC after it has been installed.  It should display a prompt to make Adobe Acrobat your default PDF application. Click Yes.
  3. Click Continue for the prompt to Set Acrobat as default.
  4. Choose Adobe Acrobat DC in the Programs list.  Click Set this program as default, and then click OK.
 

Windows 2008 R2

  1. Download and install Adobe Acrobat DC from http://www.adobe.com.  If it is already installed, uninstall, then reinstall it.
  2. Launch Acrobat DC after it has been installed.  It should display a prompt to make Adobe Acrobat your default PDF application. Click Yes.
  3. Click Continue for the prompt to Set Acrobat as default.
  4. Choose Adobe Acrobat DC in the Programs list.  Click Set this program as default, and then click OK.
 

 

Windows 2008

  1. Download and install Adobe Acrobat 11 from http://www.adobe.com.  If it is already installed, uninstall, then reinstall it.
  2. Launch Acrobat 11 after it has been installed.  It should display a prompt to make Adobe Acrobat your default PDF application. Click Yes.
 
For further details or additional instructions, please visit Adobe.com for additional solutions to associate Acrobat Reader as the default program to open PDF files.

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