Back to Community Threads
1
MDB not synching
Problem reported by Chery Cooper - September 28, 2015 at 5:53 AM
Not A Problem
BLS 2016/Pro v. 28.03.07, MDB 2016 v. 12.1.8, Win7
 
Every time I close a league, the "synchronizing MDB" timer comes up but that synch'ing does not appear to be fully taking place.  I just found yet another instance of non-synchronization: a bowler in the league file, active, on a team, is NOT in the MDB at all.  In the bowler data screen within the league, there is nothing in the field labeled "Master ID #". Although I thought this synchronization would be automatic, is there a button I can select to "Add to MDB"?  If not, perhaps that should be considered??  Or improve the synchronization function so it actually does synchronize consistently and fully? 

4 Replies

Reply to Thread
0
Lance Rasmussen [CDE Staff] Replied
September 29, 2015 at 9:58 PM
Employee Post
We would need a backup of the MBD along with a backup of the league(s) exhibiting the behavior in order to replicate. Email to help@cdesoftware.com
CDE Software Staff
---------------
Remember to always make sure you've downloaded and installed the most current update to see if issues experienced have been corrected.
Lance, I sent these backups on 9/30/15. Ticket ID [0AB-1D9F31FA-0535]. Any word on why the "sync" problem? Chery Cooper October 5, 2015 at 4:10 AM
Edit Delete
0
Chery Cooper Replied
October 12, 2015 at 7:29 AM
Lance, I see y'all have been busy with the (probably more important) issue of delays in loading/changing screens than my issue, but thought I'd knock again... As you requested, I sent the league file and MDB file back on Sept.30.  Have you had a chance to look into this issue?
0
Lance Rasmussen [CDE Staff] Replied
October 12, 2015 at 1:40 PM
Employee Post
We have the files and hope to look at things this week.
 
CDE Software Staff
---------------
Remember to always make sure you've downloaded and installed the most current update to see if issues experienced have been corrected.
0
Lance Rasmussen [CDE Staff] Replied
October 14, 2015 at 10:14 PM
Employee Post
Issue was resolved via email.
CDE Software Staff
---------------
Remember to always make sure you've downloaded and installed the most current update to see if issues experienced have been corrected.

Reply to Thread

Tags

Website

Related Community Threads

not updatingProblem reported by Ed Ellardi-November 4, 2016Remove leagues from listQuestion by Chery Cooper-May 24, 2014Start a new league using MDB to copy bowlers from old league.Question by Alan Zabransky-August 23, 2016problems with uploading to personal websiteQuestion by Fred van Bemmelen-October 11, 2015

Related Knowledge Base Articles

Who do I contact if I see a problem on LeagueSecretary.com's websiteMain > LeagueSecretary.comUpdate PolicyMain > Products > BTM > BTM-2013 > MaintenanceUnable to upload to websites and AntivirusMain > Products > BLS > BLS-2018 > Various ErrorsUnable to upload to websites and AntivirusMain > Products > BLS > BLS-2017 > Various ErrorsUnable to upload to websites and AntivirusMain > Products > BLS > BLS-2014 > Various Errors